{"id":4974,"date":"2025-02-09T13:41:52","date_gmt":"2025-02-09T13:41:52","guid":{"rendered":"https:\/\/biovanix.com\/?page_id=4974"},"modified":"2025-02-09T13:47:54","modified_gmt":"2025-02-09T13:47:54","slug":"products-return-policy","status":"publish","type":"page","link":"https:\/\/biovanix.com\/ko\/products-return-policy\/","title":{"rendered":"Products Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4974\" class=\"elementor elementor-4974\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dd49b2 e-flex e-con-boxed e-con e-parent\" data-id=\"8dd49b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ae727 elementor-widget elementor-widget-heading\" data-id=\"f6ae727\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Biovanix Technology Return Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e8149 elementor-widget elementor-widget-text-editor\" data-id=\"d3e8149\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Biovanix Technology, we are committed to ensuring customer satisfaction with our liquid chromatography products and accessories. Please review the following return and warranty policies carefully:<\/p><hr \/><h3><strong>1. Warranty Coverage<\/strong><\/h3><ul><li><strong>Liquid Pumps<\/strong>:<br \/>All liquid pumps purchased from Biovanix Technology come with a\u00a0<strong>12-month limited warranty<\/strong>, effective from the date of delivery confirmation. This warranty covers manufacturing defects or malfunctions under normal operating conditions.<ul><li>Warranty claims must be submitted with proof of purchase (e.g., invoice or order number).<\/li><li>Damage caused by misuse, improper installation, or unauthorized modifications voids the warranty.<\/li><\/ul><\/li><\/ul><hr \/><h3><strong>2. Return Eligibility<\/strong><\/h3><ul><li><p><strong>General Returns<\/strong>:<br \/>Unopened, unused products (excluding chromatography packing materials) may be returned within\u00a0<strong>30 days of delivery<\/strong>\u00a0for a refund or exchange, provided they are in their original packaging and condition.<\/p><ul><li>Customers are responsible for return shipping costs.<\/li><li>A restocking fee of 10% may apply for non-defective returns.<\/li><\/ul><\/li><li><p><strong>Non-Returnable Items<\/strong>:<\/p><ul><li><strong>\ud06c\ub85c\ub9c8\ud1a0\uadf8\ub798\ud53c \ud3ec\uc7a5\uc7ac<\/strong>: Once opened or used, these products\u00a0<strong>cannot be returned or exchanged<\/strong>\u00a0due to hygiene and quality control requirements.<\/li><li>Custom-made or specially ordered items.<\/li><li>Products damaged due to customer negligence or improper handling.<\/li><\/ul><\/li><\/ul><hr \/><h3><strong>3. Defective or Damaged Items<\/strong><\/h3><ul><li>If you receive a defective or damaged product, notify our team\u00a0<strong>within 7 days of delivery<\/strong>.<ul><li>Provide photos\/videos of the issue and retain all packaging materials.<\/li><li>We will arrange a replacement or refund at no additional cost.<\/li><\/ul><\/li><\/ul><hr \/><h3><strong>4. Return Process<\/strong><\/h3><ol><li>Contact our Customer Support team at\u00a0<strong><a href=\"mailto:support@biovanixtech.com\" target=\"_blank\" rel=\"noopener noreferrer\">support@biovanixtech.com<\/a><\/strong>\u00a0to initiate a return.<\/li><li>Include your order number, product details, and reason for return.<\/li><li>Upon approval, you will receive instructions for shipping the item.<\/li><li>Refunds or replacements will be processed within\u00a0<strong>5\u20137 business days<\/strong>\u00a0after we receive and inspect the returned product.<\/li><\/ol><hr \/><h3><strong>5. Exclusions<\/strong><\/h3><ul><li>No returns or refunds will be accepted for:<ul><li>Products purchased from unauthorized third-party sellers.<\/li><li>Items without valid proof of purchase.<\/li><li>Opened or used chromatography packing materials (as stated above).<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Biovanix Technology Return Policy At Biovanix Technology, we are committed to ensuring customer satisfaction with our liquid chromatography products and accessories. Please review the following return and warranty policies carefully: 1. Warranty Coverage Liquid Pumps:All liquid pumps purchased from Biovanix Technology come with a\u00a012-month limited warranty, effective from the date of delivery confirmation. This warranty [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4974","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"biovanix.com","author_link":"https:\/\/biovanix.com\/ko\/author\/biovanix-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Biovanix Technology Return Policy At Biovanix Technology, we are committed to ensuring customer satisfaction with our liquid chromatography products and accessories. Please review the following return and warranty policies carefully: 1. Warranty Coverage Liquid Pumps:All liquid pumps purchased from Biovanix Technology come with a\u00a012-month limited warranty, effective from the date of delivery confirmation. This warranty&hellip;","aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Biovanix Technology Return Policy At Biovanix Technology, we are committed to ensuring customer satisfaction with our liquid chromatography products and accessories. Please review the following return and warranty policies carefully:1. Warranty CoverageLiquid Pumps:All liquid pumps purchased from Biovanix Technology come with a 12-month limited warranty, effective from the date of delivery confirmation. 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